Frequently asked questions

Everything you need to know about the product and billing.

How does the 90-days free trial work?

After you sign up, you can access all the features in the Paid Plan for 90 days. We want to make sure that you are completely satisfied with before you buy the product. At any point during your trial, you can add your credit card to purchase any plan of your choice.

We take security seriously. Our servers are hosted in world-class data centers that are protected by biometric locks and 24-hour surveillance. We ensure that our application is always up to date with the latest security patches. All plans include SSL for encryption, for free, to keep your data safe.

We offer 7-days refund policy at the beginning of the subscription. If you cancel within the first 7-days, you will receive a 100% refund. This policy does not apply to subscription renewals. Kindly note, however, that we reserve the right to revoke refund privileges (on an individual basis) if we determine abuse of this policy has occurred.

We accept major credit cards such as Visa, MasterCard, Discover, and American Express. We do not accept PayPal. We will not be able to accept purchase orders over the phone.

At the end of your free trial, you will be prompted to make payment to continue with the premium plan. If you choose not to subscribe, your account will be downgraded to our free plan provided your current usage is below the limit, and you will retain limited access to your data and features. is happy to offer specialized prices for non-profit organizations, women entrepreneurs, and universities. You can contact us at to know more.

You can reach out to us at, and we will get back to you within 24 hours.